1 hour ticket response
We are devoted to giving a swift and accurate reply to each trouble ticket submitted by a customer. Our accomplished support staff members will examine your problem and will offer you the best solution. We offer a 1–hour response time guarantee for all tickets. Actually, our average technical support ticket response time has proven to be 20 minutes.
A Top–Quality Customer Support Service
We’ve got a team of web hosting support engineers who are ready to answer all your questions anytime you are in need of assistance. The vast majority of our help desk staff members have lots of years of experience in the Linux hosting services field, which implies that you can always depend on rapid and accurate answers to your problems.
A User–Friendly Help Center Section
To help you get a quick hint on how to use a specific service, we have integrated a very intuitive Help Center section in our Web Hosting Control Panel. You can search through a large collection of web hosting account management articles and website management articles, check the F.A.Q. section or check out our how–to video tutorials.
